(CNN Spanish) – Mexico will hold midterm elections at the beginning of June in which the authorities seek to limit the influence of misinformation on social networks and electronic media through Inés. For this, the National Electoral Institute (INE), the independent body in charge of organizing the elections in Mexico, allied with WhatsApp in order to avoid misinformation in what it qualifies as the largest electoral process in the history of the Latin American country. .
Thus, they presented Inés, referring to the acronym INE, who is a virtual assistant or chatbot that presents basic information about the intermediate election that will take place on June 6.
In this election, Mexicans over 18 years of age, many of them even abroad, will elect more than 20,000 public offices, including the renewal of the Chamber of Deputies; 15 governorships; 30 local congresses; and 1,900 municipalities.
The chatbot solves doubts regarding where and how to vote, health protocols, as well as the positions to choose in each entity, among other topics.
“The Institute is committed to combating misinformation with information through the same mechanisms used by false news, such as social networks,” the INE said in a press release.
How to use it?
1.- To contact Inés, you have three options:
A) Add the number +55 5809 7300 to your WhatsApp account
B) Use the link http://wa.me/525558097300,
C) Access the page of the National Electoral Institute
2.- Write the word HELLO to start the queries. Inés will ask you to choose the information option you want to know
You will be able to choose topics as help in case you lost your voter credential (the essential identification document to vote in Mexico); about the voting process or post-election events.
3.- To continue with the queries you must write the word MENU that will take you to the beginning of the three basic topics, and then write the number that corresponds to the option of the topic you want to know.
4.- You must take into account that this system is for automated responses, so you will not be able to ask specific questions, but the chatbot will take you through the main topics presenting links in which you can access more information, such as consulting the candidates of the entity in which you reside.
The INE and Auronix, the company that developed this chatbot, said that “at no time will the tool request or store personal data of those who consult it.”
What you should know about the elections in Mexico
Mexico is preparing to hold the largest elections in its history on June 6, both for the number of citizens called to the polls, more than 93 million voters, and for the positions in dispute, more than 21,000 according to the National Electoral Institute. This is what you need to know: