The Vice President for the Ecological Transition, Teresa Ribera, reported this Wednesday in Congress that the Government will investigate whether there are electricity companies that are making it “particularly” difficult for consumers to access the TUR regulated rate (last resort rate). Asked in the corridors of the Lower House about the problems of access for consumers to complete their transfer from the free market to the regulated rate in their energy consumption, Ribera has assured that she has information that the companies are “particularly making it difficult ” information to its clients. Government and CNMC Meeting “Information has arrived that we must investigate whether access to information is also being particularly difficult, so we have to be vigilant,” said the vice president, criticizing that ” it is not reasonable that there are difficulties on the part of the companies to make that access viable” after the “effort” of the Gob “to offer a regulated rate that would allow them to spend the winter in affordable conditions.” During his speech, Ribera reported that this Wednesday the Secretary of State for Energy, Sara Aagesen, held a meeting with the National Commission for and Competition (CNMC), a supervisor who has opened an informative file for possible obstacles that gas marketing companies have when processing changes to the regulated rate of their clients. Reinforce their staff to be up to the task On this matter, Ribera He has defended that “it is capital” that energy companies reinforce their technical services to allow a rate change “in an agile way.” “I understand that they must be overwhelmed at this time. I dare not say if they are being responsible or not. I do think they have to make an effort to live up to what their clients ask of them,” she said.