Illegal contracts, exhausted employees, aggressive management: “Cash Investigation” reveals the dark side of McDonald’s

Once again, the investigation proposed in the program of Elise Lucet and her teams makes sensational revelations this evening, on France 2. American fast-food giant: MacDonald’s. It is a giant established throughout our territory, which Elise Lucet and her teams of “Cash Investigation” wanted to tackle in the issue broadcast this Thursday, April 7. With its 1,400 restaurants and two million meals sold every day in France, the brand is almost part of the French landscape. But this fast-food behemoth, which accounts for many jobs in the country, also has a dark side. Zoé de Bussière’s investigation covers all facets, from contracts to working conditions, including the considerable marketing tools that are used to attract the little ones. A quick overview of what awaits you tonight. Disastrous working conditions The most significant element of the investigation probably concerns the working conditions of the employees. Because if we are to believe the information provided in this report, understaffed working days are the norm. Result: the dose of stress and fatigue caused by employees is almost unbearable. The anonymous testimony of a former restaurant manager describes a system of permanent pressure on employees: “I had aggressive management. That’s what I was taught to do: put pressure. A team member at who you don’t put pressure on, a teammate who isn’t afraid of you, he doesn’t respect you. That’s the values ​​I’ve been passed on for years. There were tears, yelling, scrambling. You put so much pressure on yourself that you’re tense during the whole rush.” \ud83d\udd34Maxi work rhythms for mini wages.
At #McDo, many employees are part-time, paid at the hourly minimum wage, with contracts with very flexible hours, sometimes illegal \ ud83c \ udf54 \ ud83c \ udf5f #CashInvestigation “Is it like that at McDonald’s?” at 9:10 p.m. @France2tv pic.twitter.com/lTf3BxIhig— CASH INVESTIGATION (@cashinvestigati) April 7, 2022 She also explains that she used timing methods, regularly telling her employees that their times were not good. Because at MacDonald’s, it takes 90 seconds to prepare an order. Not to mention the strident beeps that sound throughout the day in the kitchen, and which correspond each time to a new task to be carried out (shaking the fries, turning the steaks, etc.). Illegal employment contracts To be closer to reality, Rebecca, a journalist on the show, got hired in a restaurant of the sign. She was thus able to observe several problematic elements. Starting with his employment contract. The journalist who wanted to work full-time was finally hired part-time. But while the Labor Code clearly stipulates that the minimum working time for part-time employees is set at 24 hours per week, they were offered a contract of 15 hours per week. To circumvent the law, Rebecca will therefore write a “voluntary” derogation letter, under the dictation of her superior. The concern is that her contract also stipulates that she must be available to McDonald’s 60 hours a week. It is therefore impossible for her to combine with another part-time job, since the schedules change every week. Especially since the collective agreement for fast food prohibits the employer from requesting availability for more than three times the time worked. Second illegality noted on this contract. The thorny issue of franchisees The survey also addresses the thorny issue of relations between the parent company and the franchised restaurants. The latter is based on a complex system of royalties, and the rent depends on the turnover. But there is no sort of territorial exclusivity, which allows MacDonald’s to set up another restaurant as it sees fit a few meters from the first, without the latter being able to oppose it. It is easy to imagine the delicate (even catastrophic) situation in which such a situation can plunge him, especially at the financial level.

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