Dazn, Codacons: “Ready to protest and unsubscribe campaign”

“If Dazn really opts for a unilateral modification of the subscription conditions, we will launch protest initiatives throughout Italy, and we will evaluate the possibility of a collective campaign for the cancellation of the season tickets by the fans, due to non-fulfillment by the club”. This was announced to Adnkronos by the president of Codacons Carlo Rienzi, who in the aftermath of the discretion – not yet officially confirmed – that Dazn intends to unilaterally modify the contract conditions signed with users by blocking the possibility of ‘dual users’, is on a war footing. “We presented today the complaint to Agcom and Antitrust aimed at requesting the opening of an investigation against Dazn – says Rienzi – to ascertain whether any stop to multi-purpose subscriptions could violate the contractual rules and the Consumer Code, with consequent infringement of consumers’ rights “. If the indiscretion published yesterday in the press is confirmed, writes the Codacons in the complaint Adnkronos has seen, the behavior put in place by the platform “would suggest how the issuer has put in place an unfair commercial practice against numerous users / users who own the subscription, going so far as to unilaterally modify the upstream contract signed, precisely because of that clause which appeared to be – in the opinion of the users – economically advantageous and which could allow a division of the monthly payment fee or with its own family member or with a friend “. Such conduct” would be detrimental to the rights and interests of users / consumers, resulting in a real unfair commercial practice where this is to be understood as any action, omission, conduct, declaration or commercial communication, including advertising by any means (inc use direct marketing and product packaging) and marketing, which a professional carries out in relation to the promotion, sale or supply of goods or services to consumers (articles 21 – 23 of the Consumer Code) “, writes the ‘Association. Codacons therefore asks to “initiate careful monitoring of the streaming broadcaster Dazn, ensuring that it does not unilaterally change the contractual conditions, thus effectively blocking access to content from two devices at the same time. damage to all users / users of the service who have signed this type of contact on the basis of this condition “.