Colangelo (Accenture): “Bank of the future focuses on data and skills”

“At the ninth edition of the Accenture Banking Conference we talked about the evolution of the Twin-Bank, a bank that embraces a double soul of transformation, one digital and one sustainable, presented at the previous edition”. This was stated by Massimiliano Colangelo, Financial Services Lead of Accenture Italia, on the sidelines of the annual appointment dedicated to the CEOs and C-Levels of the main Italian banks which offers a space for reflection and discussion on the sector and outlines the characteristics of the bank in the future, held at the Accenture Customer Innovation Network (Acin). “The fundamental components of this new business model – added Colangelo – are the specialization of service models, which thanks to technology allows greater inclusiveness and democratization of financial services; the massive use of data analysis and algorithms (scientific company ); the customer experience in real time; the extended ecosystem, i.e. the opening to partnership in the distribution, operation and core banking part and finally the purpose actor, which sees the direct involvement of banks in the process that brings customers to the realization of their projects “.” All these elements lead to a provocation, based on the idea that new technologies can introduce further ideas for innovation – concluded the Financial Services Lead of Accenture Italia – We are talking about Meta-Bank, which is not it is a bank that can be accessed with the viewer, but rather a business model that brings together all the technological ingredients objects that belong to the Metaverse, such as algorithms, data, artificial intelligence, real time and immersive experience “.