Inps, digital strategic plan is an integrated and comprehensive document

The evolution of user expectations and needs in a context of digital transformation has determined the need for INPS to combine in a single strategy the consolidated planning and budget processes and the technological development policies defined in the three-year plan of computer technology. The Digital Strategic Plan is an integrated and all-encompassing document in which administrative needs, organizational policies and technological innovation converge, in line with the pervasive nature of digital transformation in society. This is what is underlined in the XX annual INPS report. The digital strategic plan does not concern exclusively the technological sphere, but must be interpreted as an overall strategy that is developed according to an organizational and “business” perspective and acts as a frame of reference for a set of integrated and coherent projects that affect people, processes, organizational structures, tools.