“The principle of representativeness must have a role and a weight. We do the service to people and not to the practices, for us he is a person first of all and then there is the work of the practice”. Gianluigi Petteni, president of Ce.Pa. – Inas Cisl, speaking at the conference ‘The patronage of the future’, underway in Rome. “The objective of today’s meeting – he warns – is to relaunch a role of proposal shared by all the patronages of the country. Ours is not a cartel”. “Citizens – he explains – feel protected by us. During the pandemic the patronages continued to work without ever losing sight of the quality of the service, through the use of IT tools. The first key word of this meeting is quality for the protection of citizens present on the Italian territory and in the world. Quality is fundamental because it is at the service of the person. We want to be weighed and judged on the quality of the services provided “. “To achieve the objectives of quality – Petteni specifies – we need to create joint training courses. We want to create professional figures to create a register of social workers of patronage. To make a patronage it is not enough to have a political friend, let’s say enough to this system” .
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