Italy, compared to the European average, uses the most modern Voip solutions – the technology with which the voice passes through the Internet protocol (voice over internet protocol) – with a slightly higher percentage of users than other countries. However, as stated in the Desi report (Digital economy society index), the country ranks 25 / o in Europe by level of digitization due to various factors that include both the limited diffusion of digital skills and the low adoption of advanced technologies. . Analyzing the various regions, the one with the best performance for connectivity is Lombardy, while there is still a certain gap between North and South with the greatest criticalities found in Calabria. Despite the difficulties, however, all of Italy is already wired and ready for VoIP. The managing director of Voipvoice Simone Terreni explains: “Voip aims to accompany the country towards digital transformation. The use of Voip in recent years has had a strong growth, especially in the business world, which is our reference sector. This positive push to use the Voice over IP system is the result of both the increase in costs in the analogue sector and the increasingly widespread diffusion of broadband throughout the territory. This will increasingly lead companies to adopt innovative technological systems, which will allow them to communicate jointly via voice, video and data in an increasingly complex and systemic way, with a lower overall cost than traditional telephony “. The pandemic has accelerated this process by giving , Terreni continues, “a driving force towards the use of innovative solutions in the field of new technologies and this change will never go back. Calls over IP will become the most used solution by companies and people. Not only for economic reasons but for substantial reasons of organization, structure and productivity. Having a Voip voice line, using high-performance connectivity, installing ip switchboards in the cloud, using ip-based softphones or headphones, we hope that it will soon be the present of work. It is not yet possible to say how much the Voip telephone service will grow, but undoubtedly the possibilities for growth are still many ”. The future will therefore be more and more Voip: “In this historical moment each of us should be aware of the importance of digital transformation and of all the advantages that digital can bring directly and indirectly to the social and above all economic fabric of the entire country “.